Status
Use this page to check the current operational status of NutritionSignals and what to do if something looks degraded.
For real-time updates and incident history, we recommend linking to a public status page once it’s live.
Current status
- API: Operational
- Image proxy: Operational
- Food resolution: Operational
- Barcode lookup: Operational
Tip: If you’re seeing issues only with a specific endpoint (for example,
POST /v1/foods/analyze-image), check endpoint-specific latency, rate limits, and retry behavior.
What to check when something fails
- Latency spikes (slow responses or timeouts)
- Auth errors (
401/403) — check yourAuthorization: Bearer <API_KEY>header and plan access - Rate limiting (
429) — retry with exponential backoff and respectRetry-Afterwhen present - Server errors (
500/502/503/504) — usually transient; retries are recommended
If the issue persists, include the following when contacting support:
- Timestamp (with timezone)
- Endpoint + method (for example,
POST /v1/foods/resolve) - HTTP status code
- request_id (if returned)
Status page
Status page: Coming soon (real-time uptime, incidents, and maintenance updates)