Status

Use this page to check the current operational status of NutritionSignals and what to do if something looks degraded.


Current status

  • API: Operational
  • Image proxy: Operational
  • Food resolution: Operational
  • Barcode lookup: Operational

Tip: If you’re seeing issues only with a specific endpoint (for example, POST /v1/foods/analyze-image), check endpoint-specific latency, rate limits, and retry behavior.


What to check when something fails

  • Latency spikes (slow responses or timeouts)
  • Auth errors (401 / 403) — check your Authorization: Bearer <API_KEY> header and plan access
  • Rate limiting (429) — retry with exponential backoff and respect Retry-After when present
  • Server errors (500 / 502 / 503 / 504) — usually transient; retries are recommended

If the issue persists, include the following when contacting support:

  • Timestamp (with timezone)
  • Endpoint + method (for example, POST /v1/foods/resolve)
  • HTTP status code
  • request_id (if returned)

Status page

Status page: Coming soon (real-time uptime, incidents, and maintenance updates)

Was this page helpful?